New Month of June Update
Dear San Clemente Villas Extended Family,
I hope this finds you all healthy and well. We currently have no reported cases of COVID-19 at the Community, and are working diligently to prevent exposure and continue that success.
Over the last 12 weeks, we’ve implemented stringent precautionary measures, intensive cleaning and disinfecting protocols and a COVID-19 screening process that not only records vital health statistics but also tracks a person’s personal travel and recent contacts. Our reception teams have expanded their role beyond the hospitality we are known for to become a first line of defense, with careful screening of anyone who comes to our door. We’ve restricted visitors, allowing only those most essential: medical, hospice and end of life visitors. Our front patio area has been redesigned to promote social distancing and prevent exposure, and we have created a dedicated Visiting Window with shaded seating for safe visits. We’ve fought to not only mitigate the spread of this virus but also try to lessen the impacts of these extraordinary precautions on families and loved ones. It’s a delicate balance we constantly strive to achieve.
This disease isn’t over, but we do believe we see light at the end of the tunnel. We’d like to share that light with you, but we also need your help. Quarantine has lasted too long and we must do something about it, but there will be limits based on both regulatory directives and prudence. We have worked hard to put our community in the best position to get back to as close to normal as possible – as quickly as possible – but it’s going to be a progressive process. Each step must be taken as safely as the last. Most crucially, we must continually prove to state and local regulators that we are ready, and advocate for allowing each next step. We believe people belong together. Isolation cannot be a permanent strategy for any society, especially for our residents.
As California begins to ease some of the constraints currently in place, it unfortunately doesn’t mean our residents are any less vulnerable. We can all agree some of the changes in how we work, care for and interact with our residents and teammates will continue into the future. So, we are continuing to consult with leading health and wellness experts and are developing a phased approach to plan for the future. We want to be sure the path we take is thoughtful, careful and focuses on creating a community environment that emphasizes safety for everyone. Everything from our cautious return to restaurant dining to easing visitation and trip restrictions is being meticulously planned for by our operations team.
We’re all in this together…and here at the Villas that sentiment has become our mantra. Staff are going above and beyond to think outside of the box and support our residents, and each other, during this difficult time. Our conscientiously planned activities are vibrant and filled with love and laughter. Our residents are coming together in new ways to visit each other, and supplement the social element of what we do here at the Villas. New friendships have been formed, new experiences are being had, and we maintain an attitude of gratitude, optimism and hope. Thank you all for your continued support, compliance and patience.
P:(949) 489-3400 ext. 102