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San Clemente Villas Evolving Preventative Response to COVID-19

As the response to COVID-19 continues to evolve, we are amending our responses to keep up with each new update.  With guidance from the CDC, WHO and Federal, State and County government and public health organizations, we are working hard to anticipate and implement ongoing preventative measures.  As we all continue to better understand how to help slow the spread of COVID-19, we are focused on doing all we can to help protect our communities, our residents and staff.

At San Clemente Villas by the Sea, the health and wellness of our residents and staff is our top priority and for that reason we have made the difficult but necessary decision to limit resident visits to only essential visitors. We are asking all non-essential visits to be postponed to a later date. 

Essential Visitors Are Defined As: Adults over the age of 18 who are medical providers, hospice care providers, or visitors of residents who are at the end of life.

  • All essential visitors must stop at the Concierge Desk, answer detailed health and travel screening questions and have their temperature read.
  • Those essential visitors that do not pass the screening process or have a fever greater than 100.4 will not be allowed to visit.
  • Essential visitors should visit in resident’s room, not in common areas and follow appropriate precautionary and social distancing measures.

We have also temporarily suspended dining in our onsite dining rooms. Instead, we will be providing residents a selection of menu choices through complimentary room service delivered directly to their apartment at no additional charge.

We have increased the frequency of our extensive cleaning procedures beyond our previously implemented precautionary measures.  Our staff’s consistent and purposeful approach has helped reassure our residents and families that we are working around the clock to ensure their wellbeing.

As we navigate these new guidelines together, staying connected is now more important than at any other time. Within our communities, we are helping our residents embrace technology, such as setting up FaceTime and Skype options with family and friends, helping to navigate online orders or even trying out virtual classes. For our families, we have initiated a new contact system called Call-Em-All.  This system allows us to send you text messages with updates regarding measures being taken to protect our residents during this time. We will also continue to post updates here on our website.

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